Demo scenario
The Repairs Queue
This is a demonstration scenario. Please do not enter real or confidential information about your organisation.
Context
You sit on the board of Northbridge Homes, a housing association with 14,000 homes across the North East. Eight months ago the executive team introduced an AI tool that prioritises repair requests. It has cut average waiting times by 22%. It is Friday, 6.40pm. The chair has called an emergency meeting.