Lakeshore Management College's quality plan setting out how the college meets Condition B7 and ensures ongoing compliance with Conditions B1, B2 and B4.
This Quality Plan sets out how Lakeshore Management College will meet Condition B7, and how our internal academic systems ensure ongoing compliance with Conditions B1 (Academic Experience), B2 (Resources, Support and Student Engagement), and B4 (Assessment and Awards). Our aim is simple: every student must receive a coherent, academically challenging, well supported learning experience that leads to credible and sector recognised outcomes. This plan explains the structures, processes, and evidence that make this possible.
Academic quality at Lakeshore is overseen through a clear and accountable structure. This structure ensures that academic decisions are made by qualified individuals, with transparent reporting lines and documented accountability.
Holds ultimate responsibility for academic standards and quality.
The central academic authority, responsible for curriculum approval, monitoring, assessment regulations, external examining, and academic policy.
Manages operational quality processes, including annual monitoring, student feedback, and compliance checks.
Responsible for programme delivery, module coordination, assessment design, and student engagement.
Provide independent oversight of standards and assessment integrity.
Condition B7 requires providers to deliver courses to a standard that meets sector recognised expectations. The framework below sets out in detail how Lakeshore Management College designs, teaches, supports, resources, staffs, and quality-assures its delivery on behalf of its university partners.
Lakeshore Management College designs module delivery plans and learning activities to execute curricula validated by its university partners. While academic validation and awarding authority rest with partner universities, Lakeshore Management College maintains rigorous internal course design alignment to ensure teaching delivery meets Office for Students Condition B7 requirements for educational quality.
Curriculum Currency: Subject content reflects current academic research, industrial practice, and regulatory environments across business, management, project execution, and artificial intelligence.
Constructive Alignment: Learning activities and formative tasks map directly to the approved module learning outcomes set by the awarding partner university.
Inclusivity and Accessibility: Teaching materials are designed in accordance with Universal Design for Learning principles, ensuring accessibility for diverse student demographics.
Skill Integration: Modules blend academic theory with practical application, developing analytical, technical, and professional competencies.
Internal Peer Review: Proposed delivery plans, reading lists, and timetables undergo scrutiny by the Lakeshore Learning and Teaching Committee.
Partner Alignment Audit: Course structures are formally audited by the designated university partner to verify that delivery methods support the target FHEQ level standards.
Final Approval: Delivery rights are formally activated only upon written confirmation from the partner university academic registry.
Lakeshore Management College operates an applied learning framework. Teaching combines formal lecture delivery, interactive seminar workshops, case analysis, and practical lab sessions (particularly for digital marketing, analytics, and artificial intelligence modules).
Small-Group Interaction: Seminars and workshops are capped to maintain high levels of academic engagement, tutor feedback, and peer-to-peer discussion.
Practice-Informed Instruction: Academic staff ground theoretical concepts in real-world scenarios, using current organizational datasets, industry case studies, and practical simulations.
Formative Feedback Integration: Every module embeds low-stakes formative tasks within the first four weeks of teaching to gauge comprehension and provide early academic guidance.
Peer Observation Scheme: Academic staff undergo mandatory annual peer teaching observations evaluated by senior academic colleagues.
Student Learning Analytics: Attendance, virtual learning environment (VLE) engagement, and formative submission metrics are monitored weekly to identify students requiring academic intervention.
Every student enrolled at Lakeshore Management College is assigned a named Personal Academic Tutor (PAT) upon commencement of study.
Frequency of Contact: Tutors conduct a minimum of three formal individual review sessions per academic year.
Scope of Support: PATs monitor academic progress, discuss assessment feedback, advise on study strategies, and provide referrals to specialist college or partner university support services.
Academic Writing and Numeracy Centre: Delivers one-to-one drop-in sessions and workshops covering academic writing, empirical methodology, statistical software, and reference integrity.
Disability and Neurodiversity Support: Coordinates reasonable adjustments, access arrangements, and tailored learning plans in partnership with awarding university disability services.
Library and Information Literacy Support: Dedicated subject librarians deliver structured training on literature searching, database navigation, and critical evaluation of sources.
Lakeshore Management College provides dedicated teaching and study spaces designed to support higher education learning:
Lecture and Seminar Rooms: Equipped with interactive audiovisual systems, high-speed network connectivity, and flexible seating layouts for collaborative work.
Specialist Analytics and AI Labs: Computer laboratories configured with enterprise analytics software, database environments, and programming tools required for specialized modules.
Study Spaces: Dedicated quiet study zones, group project rooms, and individual research stations.
Virtual Learning Environment (VLE): Serves as the central portal for module guides, reading lists, lecture resources, discussion boards, and submission gateways.
Library and E-Resources Access: Students maintain full access to the digital libraries, electronic journals, and online academic databases of both Lakeshore Management College and the conferring partner university.
All academic staff appointed to teach on franchised and validated programmes at Lakeshore Management College must meet strict qualification thresholds:
Undergraduate Delivery: Minimum of a relevant Master's degree, professional practice experience, and Advance HE Fellowship status (or commitment to achieve within 18 months).
Postgraduate and MBA Delivery: Relevant doctoral qualification or significant senior industry expertise combined with a Master's degree and active research output.
Scholarly Activity Allowance: Full-time academic staff are allocated dedicated time for scholarly inquiry, conference presentation, and research publication.
Pedagogical Training: Annual staff development days focus on assessment design, inclusive teaching practices, technology-enhanced learning, and student retention strategies.
Partner Institution Induction: Academic staff complete formal orientation with partner universities to align with partner-specific quality protocols and marking expectations.
Student representation ensures that student feedback directly influences course delivery and institutional decision-making.
Staff-Student Liaison Committees (SSLC): Convene twice per semester to address operational delivery, learning resources, assessment scheduling, and academic support.
Module Evaluation Questionnaires (MEQs): Administered anonymously mid-way and at the end of each module. Results are reviewed by Module Leaders and Head of Quality.
Institutional Surveys: Participation in national student surveys and internal annual satisfaction benchmarks.
Within three weeks of any formal feedback collection, Module Leaders publish "You Said, We Did" summary updates on the VLE, detailing concrete actions taken in response to student input.
Quality assurance operates as an ongoing process managed by the Lakeshore Quality Committee in direct alignment with partner university compliance mechanisms.
Mid-Semester Progress Reviews: Evaluate module performance, attendance trends, and early student feedback to correct operational issues in real time.
Annual Module Quality Reviews: Module Leaders compile self-reflective evaluations analysing pass rates, grade distributions, student survey scores, and External Examiner observations.
Escalation Protocol: Modules demonstrating persistent quality deficits trigger a formal Academic Improvement Plan overseen by the Head of Quality and reported to the partner university partnership lead.
Lakeshore Management College prioritises academic integrity education to prevent misconduct before it occurs:
Diagnostic Integrity Workshops: Mandatory induction sessions train students on academic citation, synthesis, and the boundary between collaborative learning and collusion.
Text Matching Software: All written assessments pass through approved similarity detection software. Formative submission draft folders are provided so students can evaluate their referencing accuracy prior to final submission.
Investigation Procedure: Suspected breaches (plagiarism, contract cheating, unauthorized AI usage, collusion) are investigated by the Lakeshore Academic Integrity Officer in accordance with agreed partner university procedures.
Tariff and Sanctions: Confirmed breaches are penalized using the standardized academic misconduct framework specified by the conferring partner university, ensuring regulatory alignment and parity of treatment.
The detailed Condition B7 delivery framework is set out above. The summaries below map how that framework ensures ongoing compliance with the specific OfS Conditions B1, B2 and B4.
Each programme is designed through a structured process that draws on subject benchmarks, employer expectations, and current disciplinary developments. Programme teams review curriculum content annually to ensure it remains current and academically robust. Updates are made promptly when developments in the field warrant revision.
Programmes are built around clear learning outcomes that progress logically from foundational knowledge to advanced concepts. Modules are intentionally sequenced to support intellectual development. Students encounter a balance of theoretical, analytical, and applied learning, ensuring depth and challenge at each level.
Teaching is delivered by staff with appropriate academic and professional expertise. Delivery methods include lectures, seminars, workshops, case based learning, and guided independent study. We monitor delivery quality through peer review, student feedback, and annual programme evaluation.
Students develop academic literacy, digital competence, analytical reasoning, and subject specific professional skills. These skills are embedded across modules and assessed through authentic tasks that mirror real world expectations.
Students have access to appropriate physical facilities, including teaching rooms, study spaces, and IT infrastructure. Digital resources include an e library, virtual learning environment, and academic support tools. Resource adequacy is reviewed regularly through student feedback and utilisation data.
Support is delivered through a holistic model that integrates academic advising, study skills development, wellbeing support, and careers guidance. We tailor support to the needs of each cohort, recognising that students arrive with different levels of confidence, experience, and capability.
Students participate actively in shaping their academic experience. Engagement mechanisms include programme committees, student representatives, surveys, and focus groups. Feedback is documented, reviewed, and acted upon as part of our continuous improvement cycle.
We support students to develop employability skills, professional networks, and career confidence. Workshops, mentoring, and industry engagement activities ensure that students are prepared for progression into employment or further study.
Assessments are designed to measure achievement of learning outcomes at the appropriate level. We use a range of assessment types, essays, reports, presentations, examinations, practical tasks, to ensure validity and authenticity.
Marking is guided by clear criteria and rubrics. Internal moderation ensures consistency, and external examiners review samples of assessed work to confirm that standards are appropriate and comparable with sector norms. Academic misconduct procedures safeguard integrity.
Progression rules, reassessment opportunities, compensation, and award classification are governed by transparent academic regulations. These regulations ensure that awards reflect genuine achievement and that students are treated fairly and consistently.
Award Boards, chaired by senior academic staff and attended by external examiners, make final decisions on progression and awards. Decisions are recorded formally to ensure transparency and accountability.
Each programme undergoes annual monitoring, drawing on student feedback, assessment outcomes, external examiner reports, and resource evaluations. Findings are reviewed by the Academic Board and feed into improvement actions.
Programmes undergo periodic review every five years (or sooner if required). Reviews consider curriculum relevance, student outcomes, employer feedback, and alignment with sector standards.
Quality enhancement is embedded in everyday practice. Staff development, peer observation, student voice, and external input all contribute to a culture of reflective improvement.
A clear timeline ensures readiness before the first cohort enrols.
Finalise academic policies, assessment regulations, and programme specifications.
Approve programmes through Academic Board; appoint external examiners.
Staff training on assessment, moderation, and student support.
Publish programme information, student protection plan, and academic regulations.
Final readiness review; confirm resource adequacy; launch induction materials.
The Quality Plan is supported by the following documents.
This Quality Plan demonstrates that Lakeshore Management College has the structures, processes, and academic culture required to meet Condition B7 and to ensure ongoing compliance with Conditions B1, B2, and B4. Our commitment is to provide every student with a coherent, challenging, well supported academic experience that leads to credible and sector recognised outcomes.